Frequently Asked Questions about Compatible Toners
Q: I am paying less so am I getting less toner than with an OEM product?
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Answer
All our compatible toner cartridges are manufactured to match at least the original in both page yield and quality.
Q: What if I have used a compatible before and wasn’t happy with the performance or print?
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Answer
There are many different brands on the market and no two are made the same. We have specifically chosen suppliers who manufacture toner cartridges using all new components.
Each individual cartridge is tested rather than batch tested like OEM’s.
Q: Will using compatible toner cartridges damage my printer?
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Answer
All our compatible toner cartridges are manufactured to full ISO 9001 regulations.
All compatible products are fully guaranteed. Should an error occur, the manufacturer will send out an independent engineer to you to investigate further. If it is proven that the cartridge has damaged the machine, the machine will be fixed or replaced - most errors tend to be down to poor maintenance of the machine.
Q: Will compatible cartridges void my printer’s warranty?
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Answer
The use of compatible toner supplies will not affect your printer’s warranty.
Your printer warranty cannot be voided because you select compatible products unless the manufacturer can prove the compatible product caused direct damage to your printer.
Our guarantee fully covers any such eventualities.
Q: How are compatible cartridges and OEM cartridges different?
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Answer
Our compatible branded cartridges are specifically manufactured to meet or exceed OEM's specifications.
Our compatible cartridges are brand new cartridges, containing only new components and are an economical alternative to expensive, branded new cartridges and supplies.
The use of compatible cartridges allow you to enjoy big savings whilst enjoying the same quality print.
Q: What are the advantages of using compatible cartridges?
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Answer
Our compatible cartridges go through rigorous testing and QA process to ensure there is no difference in quality from OEMs cartridges.
Remanufactured cartridges are environmentally friendly - instead of sitting in a landfill, the cartridge cores are recycled and reused.
Our compatible cartridges go through rigorous testing and QA process to ensure there is no difference in quality from OEMs cartridges.
Remanufactured cartridges are environmentally friendly – instead of sitting in a landfill, the cartridge cores are recycled and reused.
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